Dear MR. Sanjiv Kumar, are you the same person who wrote "CRM In Retail Banking" in Cool Avenues. If yes, could you please update the article it is simply wonderful. If you are not the same person, I am sorry to bother you. I am Sahana Lahiri Research Associate of ICFAI BUSINESS SCHOOL
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Dear MR. Sanjiv Kumar, are you the same person who wrote "CRM In Retail Banking" in Cool Avenues. If yes, could you please update the article it is simply wonderful. If you are not the same person, I am sorry to bother you.
I am Sahana Lahiri Research Associate of ICFAI BUSINESS SCHOOL
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